Project Mayari is a purpose-driven apparel brand committed to making an impact. We donate a percentage of net profits from our collections to nonprofit organizations and charitable initiatives. Every purchase helps support meaningful causes.

Net profit is the amount remaining after product costs, production expenses, payment processing fees, shipping, taxes, and operational expenses are covered. The remaining percentage of profit is donated to selected nonprofit partners.

• In-stock items typically ship within 7-10 business days. • During high-volume or holiday periods, shipping may take up to 15 business days. • Pre-order items ship within the timeframe stated on the product page. You will receive tracking information once your order has shipped.

Pre-order items are made-to-order pieces offered for a limited time. Pre-orders allow us to: • Reduce overproduction • Maximize donations • Plan production responsibly Pre-order shipping timelines are clearly stated on each product page.

Yes — we accept returns for store credit only within 15 days of delivery. Items must be: • Unworn • Unwashed • In original condition with tags attached Sale items are eligible for size exchange only, unless defective. Please see our full Return Policy for complete details.

Project Mayari operates on a store credit only policy. Refunds are not issued to the original payment method. In the case of: • Out-of-stock items • Defective or damaged products (if replacement is unavailable) Customers will receive store credit in the form of an electronic gift card for the full purchase price of the item. Store credit: • Does not expire • May be used on future purchases • Can be combined with valid discount codes Because 100% of net profits are donated to nonprofit partners, our store credit policy helps us protect the impact of every purchase while still ensuring fair resolution for our customers.

Please contact us immediately at support@projectmayari.com (mailto:support@projectmayari.com)if you receive a damaged or incorrect item. For U.S. customers: • A prepaid return label will be provided. • A replacement will be sent once the item is received. • If a replacement is not available, store credit in the form of an electronic gift card will be issued for the full purchase price of the item. Store credit: • Does not expire • Can be used on future purchases • May be combined with valid discount codes This ensures we can continue donating 100% of net profits to nonprofit partners while still providing a fair resolution for our customers.

Yes — minor changes can be made within 24 hours of placing your order. After 24 hours, changes cannot be guaranteed because production may have already started.

We accept: • Visa • Mastercard • American Express • Discover • Apple Pay • Google Pay • PayPal • Project Mayari Gift Cards For approved local delivery orders only, we may accept: • Zelle • Cash Pre-approval is required for offline payments.

International shipping availability may vary. Customers are responsible for: • Customs duties • Import taxes • International processing fees Shipping timelines may vary depending on destination.

Yes! We welcome: • Nonprofit partnerships • Corporate collaborations • Fundraising initiatives • Community ambassadors Please contact us at support@projectmayari.com (mailto:support@projectmayari.com)to start the conversation.

You can: • Follow us on social media • Check our website for new collections and impact updates

Project Mayari operates from Arizona, United States.

Email: support@projectmayari.com(mailto:support@projectmayari.com) Response time: 1–2 business days We are here to help and appreciate your support.