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QUESTIONS YOU MAY HAVE
Frequently Asked Questions (FAQ)
General
Project Mayari operates on a store credit only policy.Refunds are not issued to the original payment method.In the case of:Out-of-stock itemsDefective or damaged products (if replacement is unavailable)Customers will receive store credit in the form of an electronic gift card for the full purchase price of the item.Store credit:Does not expireMay be used on future purchasesCan be combined with valid discount codesBecause a percentage of net profits are donated to nonprofit partners or individual projects, our store credit policy helps us protect the impact of every purchase while still ensuring fair resolution for our customers.
Please contact us immediately at support@projectmayari.com if you receive a damaged or incorrect item.For U.S. customers:A prepaid return label will be provided.A replacement will be sent once the item is received.If a replacement is not available, store credit in the form of an electronic gift card will be issued for the full purchase price of the item.Store credit:Does not expireCan be used on future purchasesMay be combined with valid discount codesThis ensures we can continue donating a percentage of the net profits to nonprofit partners and individual projects while still providing a fair resolution for our customers.
Thank You!
Your purchase is more than apparel — it’s impact.
Project Mayari — Wear Hope. Give Back.
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