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QUESTIONS YOU MAY HAVE
Frequently Asked Questions (FAQ)
General
Project Mayari operates on a store credit only policy.
Refunds are not issued to the original payment method.
In the case of:
• Out-of-stock items
• Defective or damaged products (if replacement is unavailable)
Customers will receive store credit in the form of an electronic gift card for the full purchase price of the item.
Store credit:
• Does not expire
• May be used on future purchases
• Can be combined with valid discount codes
Because 100% of net profits are donated to nonprofit partners, our store credit policy helps us protect the impact of every purchase while still ensuring fair resolution for our customers.
Please contact us immediately at support@projectmayari.com (mailto:support@projectmayari.com)if you receive a damaged or incorrect item.
For U.S. customers:
• A prepaid return label will be provided.
• A replacement will be sent once the item is received.
• If a replacement is not available, store credit in the form of an electronic gift card will be issued for the full purchase price of the item.
Store credit:
• Does not expire
• Can be used on future purchases
• May be combined with valid discount codes
This ensures we can continue donating 100% of net profits to nonprofit partners while still providing a fair resolution for our customers.
Thank You!
Your purchase is more than apparel — it’s impact.
Project Mayari — Wear Hope. Give Back.
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